Our clients will be supported in their own home enabling them to exercise choice, control and maximise their independence, whilst offering and supporting them with their needs and wishes. Our service will be person-centred and tailored to the individual’s needs, including their cultural, emotional, physical needs. We will work and develop our services in line with the CQC fundamental standards. The health and Social Care Act 2008 (regulated activities) 2014.
The aims and objectives of Jannat Homecare Services Ltd are as follows:
To encourage our clients and or their representatives to participate as fully as possible in formulating their individual person -centred care and support plan.
To enable and support our clients to retain their independence of thought and activity.
To meet the client’s physical, emotional needs and overall well-being in a dignified non-judgemental way.
To recognise the client’s diversity ensuring religious, cultural, racial and gender identities are respected and to request clients and their carers respect the rights of staff to the same non-discriminatory approach.
To ensure that the forms of communication, language and address used are suitable for the needs of the client.
To ensure that the client is always treated with dignity and respect and that they are safeguarded from the risk of abuse.
To ensure that all information received during carrying out our duties is treated with the upmost confidentiality and is not passed to any unauthorised persons. Ensure our records will be accurate and fit for purpose.
To be respectful of the client’s personal privacy and space.
To ensure that all health and safety procedures in the client’s home are followed.
To ensure that the quality of the service provided is of the highest standards possible and to use appropriate methods to achieve this.
To ensure clients are provided with information concerning the services provided, and any changes to those services which may affect their well-being.
To ensure the values of the company are upheld and practiced through and through.
To provide guidance and mentorship to individuals working at Jannat Homecare Services.
To ensure diversification and inclusion is practiced on all platforms of care.
To ensure training and knowledge is kept up to date.
Contact us today for an informal chat about your needs